Ghusoun — أفضل مطعم لبناني أصيل في جدة | Best Authentic Lebanese Restaurant in Jeddah

Privacy Policy

1. Introduction
At Ghusoun, located in Jeddah, Saudi Arabia, we respect your privacy and are committed to protecting your personal data in accordance with the Saudi Personal Data Protection Law (PDPL). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and restaurant.

2. Who We Are
Ghusoun is a restaurant based in Jeddah, Saudi Arabia. For the purposes of the PDPL, we are the data controller responsible for handling your personal data. If you have questions or concerns about this policy, you may contact us by phone at +966500559898.

3. Personal Data We Collect
We may collect personal information you provide directly such as your name, phone number, and delivery address when placing orders, making reservations, or contacting us. We may also collect information automatically such as device details, approximate location, and website usage data. Sensitive information, such as dietary preferences or allergies, is collected only with your explicit consent.

4. How We Use Your Data
We use your personal data to provide our services, process reservations and orders, deliver food, respond to your inquiries, and improve our services. We may also use your data for marketing purposes if you have given us your consent. We only process your information for specific and lawful purposes under the PDPL.

5. Consent and Your Choices
We process your personal data with your clear and informed consent, or when required to provide our services. You have the right to withdraw your consent at any time by contacting us. Withdrawing consent will not affect the legality of data processed before your withdrawal.

6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Saudi law. When data is no longer needed, we will securely delete or anonymize it.

7. Data Sharing
We do not sell your personal data. We may share your information with trusted third parties such as delivery partners and IT service providers, but only for the purposes described in this policy and always in compliance with PDPL requirements.

8. International Transfers
Your personal data is stored and processed in Saudi Arabia. If it becomes necessary to transfer data outside the Kingdom, we will only do so in compliance with PDPL, including obtaining any required approvals and ensuring adequate protection measures are in place.

9. Data Security
We apply appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or loss. While no system is completely secure, we continuously work to safeguard your personal information.
10. Data Breaches
In the event of a personal data breach, we will notify the Saudi Data and Artificial Intelligence Authority (SDAIA) within the required timeframe. If the breach poses a high risk to your rights, we will also notify you promptly.


11. Your Rights
You have rights under the PDPL, including the right to be informed, to access your data, to request corrections, to request deletion where applicable, and to object to certain processing activities. You may also withdraw consent at any time without penalty. To exercise your rights, please contact us at +966500559898.


12. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal data from children without parental consent. If we discover that data has been collected from a child without proper consent, we will delete it immediately.


13. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.


14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us by phone at +966500559898.